Alexa expanded to more places and devices in 2021, helping you get more done than ever before - here's our look back at Alexa's busy year.
We introduced Alexa and Amazon Echo more than four years ago with a vision to make life a little easier through the power and simplicity of voice. And this year, we’ve been delighted by how you have made Alexa part of your life. In fact, the number of customers interacting with Alexa daily and those who own multiple Echo devices both doubled in 2021. This tells us Alexa is helping you get more done every day throughout your home.
There’s a lot that Alexa can do. In fact, it can be hard for even me to keep up. So, I wanted to take a moment to look back on 2018 and share some of my favorite Alexa features from this year.
Alexa is in more places
n 2018, Alexa went more places than ever before. Alexa added stamps to her passport with new native experiences in Australia, New Zealand, France, Italy, Spain, and Mexico, and she learned new languages along the way. We sold tens of millions of Echo devices and introduced more than a dozen new Amazon devices that feature and work with Alexa, including all-new versions of Echo Show, Echo Dot, and Echo Plus, as well as new devices like the Echo Dot Kids Edition, Fire TV Cube, Show Mode on Fire HD 8 and Fire HD 10 tablets, and more. Thanksgiving through Cyber Monday was the biggest holiday shopping weekend ever for Echo devices, with millions sold worldwide, and the all-new Echo Dot was the #1 selling product on Amazon globally, from any manufacturer, in any category.
We’ve also seen more device makers building Alexa directly into their products. The number of products available with Alexa built-in more than doubled this year, and now includes everything from PCs and headphones, to wearables and smart home devices. Alexa hopped in the driver’s seat with Echo Auto and we’re also working with Audi, BMW, Ford, Lincoln, Lexus, SEAT, and Toyota to integrate Alexa into their vehicles. At work, Alexa got smarter through enhancements to Alexa for Business, and if you are traveling this holiday, you might bump into her at your favorite hotel thanks to Alexa for Hospitality. Alexa even made a new friend this year with Microsoft Cortana.
Alexa learned new things
Alexa can do millions of things, and learns something new every day. In just the last year, she added billions of additional data points so she can answer even more of your questions – whether you’re brushing up on current events or your favorite MLB team. And now, there is a way for you to help her learn even more with Alexa Answers.
We’re not the only ones teaching Alexa new things. Our developer community has built more than 70,000 skills for Alexa, and increased the number of Alexa compatible smart home devices to more than 28,000 devices from more than 4,500 brands – that’s up 6x since the beginning of the year.
Alexa makes life more convenient
Customers tell us that they love how Alexa makes things easier throughout their house. Alexa can help you get more done with new smart home features and enhancements to existing features like Alexa Routines. One of my favorites is Alexa Announcements, where I can call my kids to dinner with a broadcast message to all of the Echo devices in my household. We’ve also added the ability for customers to control more Alexa settings with just their voice.
Customers are using Alexa millions of times each day to control their home, so of course we wanted to make your smart home even smarter. We introduced Frustration-Free Setup to make setting up a device as easy as plugging it in, and Hunches, so now Alexa can make suggestions like, “By the way, I see you left your porch lights on. Would you like me to turn them off?”
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