EVERY Alexa-Compatible Smart Device will most likely glitch at some point in time. Just because a device responded to voice commands a minute ago does not mean it will the next time you ask. But there are some general steps to follow for troubleshooting any Alexa controlled Smart device The second thing to do is to check your network. Some devices will work with local Wi-Fi only; other devices turn into Dumb Devices whenever the Internet goes down. And Alexa depends on Internet connectivity to control most things. Many outside factors can cause temporary Wi-Fi interference, causing Alexa control to temporarily fail. That is why the first thing to do is wait 30 seconds, and then issue the voice command again. It may work on the 2nd or 3rd try with no further tinkering on your part. If you think the issue has anything to do with your Internet connection, ask "Alexa, are you connected to the Internet?" If she replies negatively, yo...