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Alexa Not Working – Fix for All Possible Errors & Issues

 



Smart devices are nothing new in this generation. Alexa is one of the biggest players in the market. Being a smart speaker Alexa can handle everything from smart lights to be just another speaker. But with all these advantages there still are some bugs and problems related to the device. Do not worry in this article we will be discussing how to solve the Alexa not working issue.

How To Fix Alexa Not Working

In this section we will discuss how we can fix the issues, any one of them is guaranteed to work so do not worry all the aspects of the problem will be covered.

1.    Check Connectivity

Well first and foremost, getting the most obvious fix out of the way, do check whether your amazon Alexa and your phone are paired. You can check it through the app or see it in Bluetooth options. Also, make sure your phone is connected to the internet. If you are out of range or due to some issue you aren’t able to access the device.

 Make sure you go to the app > devices > amazon Alexa and then select the device version. Then connect the devices and you are ready to go.

2.    Device Not Responding:

If you see that you cannot change the volume settings and also cannot mute and unmute your Alexa device, then do check out this fix. You need to unplug your Alexa device then wait for 30 seconds and plug the cable right back in. Alexa will turn back on and you will be able to use it. However, you do have to wait for 30 seconds otherwise this fix will not work.

 Misconfiguration Of Your Device

 Make sure that your Amazon Alexa device is plugged in and the volume is turned down.    Once you have lowered the volume you should press and hold the microphone mute and volume down button together. The device will start to reset and there will be an orange ring around the speaker. Once you see the ring you can remove your hands from it. Then you will see a  blue light that indicates that the reset was successfully done. After a wait here you will get a prompt which will say welcome to your new echo device. This is your cue you should now be able to use the echo device as before.

Update Pending

Many times due to the device not being updated to the latest version it stops working however to force the update follow the following steps. To force the update, press the mute button and then leave it for 30 minutes and it should be able to update itself. Make sure to check for the red ring around the device.

Due to this, the device will not be listening to your instructions and this will force the device to update to its latest version. After the time is completed go to the Alexa app and check for software updates. If it does not prompt you then it has been successfully updated and ready to use.

Power Adapter

This is your last resort if your Alexa is not working/responding to your commands. Take a new adapter and plug it in. This is only required if all the other methods fail to successfully start the device.

 

 

 

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